Refund policy

Our refund policy

Amrita Herbo does not offer refunds because you have changed your mind, no longer want a product or prefer a different product after purchase.

Refund requests are considered where the product itself is damaged or has a manufacturing defect. If you receive an affected product, contact us so we can assess the issue and arrange an appropriate resolution.

Report damage or a defect

Email info@amritaherbo.com or call +91 70138 90825 as soon as you notice the issue. To help us review it, share:

• Your order number and contact details.
• The product name, batch number and a description of the damage or defect.
• Clear photographs of the product and relevant packaging, where available.

Please keep the affected product and packaging while we review your request. If the product appears damaged or defective, do not use it.

Review and resolution

We will review the information and may ask for further details to understand the issue. If the claim is confirmed, we will explain the available remedy and any return or collection arrangements before you send anything back.

Where a refund is approved, we will confirm the amount, refund method and expected processing time with you. The time taken for the payment to appear also depends on the payment provider or bank.

Your consumer rights

This policy does not restrict any refund, return or other remedy required under applicable consumer law, including rights relating to defective goods or goods that do not match the description or agreement.

Need help with an order?

For questions or help with this policy, email info@amritaherbo.com or call +91 70138 90825.